Privacy

Privacy notice

As data controllers, GPs have fair processing responsibilities under the Data Protection Act 2018 and the General Data Protection Regulation (GDPR). This means ensuring that your personal confidential data (PCD) is handled in ways that are safe, transparent and what you would reasonably expect. Please find documents and links below.

Download the privacy policy (Word document).

If you need this information in a different format, please contact reception.

Sharing your information for Enhanced Access (evenings and weekends)

We are part of the Radford & Mary Potter Primary Care Network (PCN). This means we work closely with other local GP practices and NHS providers to deliver services, including Enhanced Access appointments (evenings and weekends).

To provide you with safe and effective care, authorised healthcare professionals working within the PCN or on behalf of the PCN (such as Nottingham Emergency Medical Service – NEMS) may need to access your GP record.

What information is shared

This may include:

  • Your name, date of birth, address and NHS number
  • Your medical history and diagnoses
  • Medications and allergies
  • Test results and letters
  • Notes from previous consultations

Why we share your information

We share your information to:

  • Provide direct care and treatment
  • Ensure clinicians have the full information needed to treat you safely
  • Avoid you having to repeat your medical history
  • Improve continuity of care across services

How your information is shared

  • Information is accessed securely through the NHS clinical system (SystmOne)
  • Only authorised staff involved in your care can access your record
  • Access is controlled using NHS Smartcards and role-based permissions
  • All access is recorded and audited

The Practice Data Protection Officer is Paul Couldrey of PCIG Consulting Limited.

Any queries in regard to Data Protection issues should be addressed to him at

Email: [email protected]

Postal: PCIG Consulting Limited, 7 Westacre Drive, Quarry Bank, Dudley, West Midlands, DY5 2EE

Date published: 20th September, 2023
Date last updated: 27th April, 2026