News

Friends and Family Test Results for June 2025

The NHS Friends and Family Test (FFT) was created to help service providers and commissioners understand whether patients are happy with the service provided, or where improvements are needed. It’s a quick and anonymous way to give your views after receiving NHS care or treatment. Since the FFT was launched in 2013, millions of patients…

Update on SMS Messaging

As part of ongoing efforts to manage healthcare resources, Nottingham Integrated Care Board has highlighted the substantial costs associated with SMS messaging. In response, all practices have been asked to regularly review and streamline their use of text messaging services. Following this guidance, we will be discontinuing some routine acknowledgement messages, including confirmations for: -…